Revved-up Retail
How can spa operators perk up their client loyalty through retail programs? Spa Inc. magazine asked five experts and I was honoured to be one of them. By Vivienne O’Keeffe, CIBTAC, AAD, PEA For products to increase the loyalty of your customers, you would need to keep two factors in mind. Consumers are looking for results Firstly, consumers are looking for results. If your product line is effective and delivers results, this will build...
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